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Welcome to WDTS

WDTS builds tools for live casino tables and cage teams. The goal is simple: help casinos protect chips, run fair games, move faster, and make better decisions.

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Company snapshot

What WDTS does, who uses it, and why it matters.

Casinos run busy live games. WDTS helps them see chips, check activity, and solve problems with more confidence.

What We Do

WDTS builds tools for live table games and casino cage teams. The tools help casinos protect chips, run games fairly, work faster, and offer better game options.

Origin Story

The company story starts with three baccarat problems and a simple test version of a new betting idea. That work led to a bigger discovery: casinos needed a better way to know exactly what was bet at the table.

Who We Serve

WDTS helps table teams, cage teams, player hosts, surveillance, finance, analysts, and compliance teams. Compliance means following rules for money movement and responsible gaming.

Why It Matters

Chips move fast, games move fast, and mistakes can be expensive. WDTS helps casinos see what happened, prove it, and fix problems sooner.

Global Team

WDTS work spans Las Vegas, Delhi, Macau, and Sydney. Different teams handle product ideas, software, sales, service, support, hardware, and manufacturing.

Installed Credibility

WDTS has the largest worldwide RFID casino table install base. RFID means chips can be read by radio signal, so the system can identify them quickly.

Your Role

Every role connects back to customer trust: protect private customer information, understand how casino work happens, and make the next handoff easier.

Real-Time Intelligence Layer

WDTS is not just a reporting tool or smart-table label. The platform turns table events into live data that casino teams can use for operations, player value, compliance, and future integrations.

Origin story timeline

Move from the first baccarat problem to WDTS today.

Use the arrows or the timeline. Each step explains what happened and why it mattered.

01 / 15

Oct 2008

KT Lim gives WDTS its first customer test

Jay Walker and Stephen Moore heard three baccarat problems directly from KT Lim: low house edge, lack of excitement, and under-the-table wagering issues.

KT said that solving even one of the three problems would make him the first customer.
The first target was baccarat's low house edge. Mid-hand wagering after the first four cards were exposed also made the game more exciting and helped address under-the-table money.

Platform

The power is knowing each chip.

Perfect Pay and Perfect Cage connect the table and the cage. That lets the casino check chips and follow their movement through daily work.

Platform

Follow Chips From Table To Cage

Perfect Pay and Perfect Cage connect the game table to the casino cage. This helps the casino check chips during fills, credits, transfers, and cashier work.

Platform

Track Individual Chips

The system can identify individual chips instead of only counting a stack. That gives the casino a clearer record of where chips are and where they have been.

Platform

Real-Time Data

Teams can see current information when they need it: for decisions, guest help, rule checks, alerts, and daily operations.

Platform

Chip History

The system can keep a history of chip movement by time, place, transaction, and owner. That helps when someone needs to investigate what happened.

Platform

Handling Controls

Casinos can set rules for how chips may be used. For example, a chip might be allowed only in certain places or blocked if it is stolen or inactive.

Platform

Owned Technology

WDTS has patents and PJM RFID technology behind the product. The company owns important ideas and chip-reading technology used to make live table games faster and more accurate.

Platform

RFID At Casino Scale

PJM RFID helps WDTS identify chips reliably in live casino conditions. That matters because chip traceability, scale, and individual-chip accuracy are harder to achieve with camera-only recognition.

Product map

The product set turns busy casino work into clear next steps.

Customers hear these product names in sales, support, product, and service conversations. Know what each one does and where it fits.

Product01

Perfect Pay

Uses RFID to track bets, chips, table inventory, and table activity as games happen. RFID means the system reads chips by radio signal.

Product02

Perfect Cage

Brings chip checking into the cage and cashier area, so chip movement can be followed from the table to the cage.

Application03

Table Dashboard

A screen for managing tables: whether a table is open, what game is running, who is playing, and what chips are on the table.

Application04

Dealer Toolkit

A dealer screen and chip-reading area that helps with chip counts, buy-ins, fills, credits, and player sessions.

Application05

Casino Manager

A floor view for managers. KPIs are key numbers, like open tables, table use, win/loss, hold, rated play, and top winners or losers.

Application06

Player Dashboard

Shows a player's chip value, session history, win/loss, expected value, time played, total buy-in, and total cash-out.

Application07

Cortex TableGuard

Helps teams review risky patterns such as advantage play, hidden bankrolls, unusual chip transfers, and alerts that need attention first.

Workforce Map

Explore the team.

View the organization as a deck, global map, sphere, or grid.

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ROI

WDTS value has two clocks: near-term payback and long-term advantage.

ROI means return on investment. Near-term ROI is money or time a customer can measure. Long-term ROI is the advantage that builds as the casino gets cleaner data and stronger controls.

Near-term ROI

More Revenue

More hands per hour, more playing time, better table use, side bets, bonuses, tournaments, and mobile actions can all add revenue.

Near-term ROI

Protected Revenue

Fewer payout mistakes, fewer disputes, less fraud and theft, counterfeit-chip protection, stolen-chip controls, and less promo-chip misuse.

Near-term ROI

Wager Control

Know who made which bet, watch risk limits, send alerts, and help stop players or teams trying to gain an unfair edge.

Near-term ROI

Revenue Quality

Understand player value more accurately so the casino gives comps and rewards to the right players.

Near-term ROI

Labor & Time Savings

Save time for dealers, supervisors, cage teams, surveillance, reporting, and AML/RG checks.

Near-term ROI

Fewer Extra Systems

Reduce manual tools and duplicate systems, avoid some chip replacement costs, and produce cleaner finance data.

Long-term ROI

The bigger payoff is a clearer way to run the floor.

Casinos gain a stronger operating advantage when table data, chip rules, reports, and connected systems keep improving over time.

Long-term

Better Guest Experience

Faster service, fewer disputes, better host support, and a clearer view of high-value players.

Long-term

Protection & Rules

Better game protection, stronger surveillance work, chip control from table to cage, and better support for regulators and AML/RG teams.

Long-term

Consistent Work

More consistent steps, easier training, better manager confidence, fewer data gaps, and clearer employee performance.

Long-term

Growth Foundation

A shared data layer that can grow across properties, connect to other systems, support AI, and power mobile table service.

Long-term

Long-Term Edge

New games, better marketing, a stronger brand, and a harder-to-copy advantage built from patents, chip tracking, and rules.

Core product areas

Four product areas explain most WDTS conversations.

Most features fit into four product areas: table help, reports, game content, and rule controls.

Product area

Table Help

Helps with chip counts, player ratings, game checks, and dealer support so teams do less manual work.

Product area

Business Reports

Reports, alerts, player value, employee data, pricing, and game results help leaders make faster decisions.

Product area

Game Content

Side bets, mid-game bets, tournaments, pay tables, scoreboards, and displays help casinos offer and manage more game options.

Product area

Rule Controls

Casinos can set rules for when certain chips may or may not be used. This helps prevent loss and supports rule-following.

Mission, values, and why customers care

The work is about helping casino teams trust what they see.

WDTS value shows up when customers reduce manual work, prevent errors and fraud, verify chips, understand player value, and make faster day-to-day decisions.

Value

Accuracy Is Respect

Customers rely on WDTS during live casino work. Good data, clear product behavior, and clear communication matter.

Value

Earn Trust Daily

Handle customer information carefully. Be clear about commitments, risks, and next steps.

Value

Know The Workflow

Good decisions start with how casino work actually happens on the floor.

Value

Make It Usable

The best feature is one a busy casino team member can understand, trust, and use while work is happening.

Value

One Voice With Customers

For strategic accounts, route customer communication through the right commercial, delivery, product, and project owners. Do not make commitments or interpret scope unless it has been validated.

Value

Escalate With Evidence

When customer issues are serious, track root cause, business impact, days outstanding, current fix status, and related patterns so teams can see what needs attention first.

Why it matters

Accuracy

Track bets, chip movement, payouts, chip counts, and player value more accurately than manual work.

Why it matters

Speed

Help games move faster and help teams handle fills, credits, transfers, cashier work, and exceptions sooner.

Why it matters

Visibility

Give table, floor, finance, surveillance, and business teams clear information when they need it.

Why it matters

Control

Help with chip rules, AML/RG checks, records, and approvals. AML means anti-money-laundering; RG means responsible gaming.

Next-level product learning

These topics show where the product can go next.

Reporting, risk alerts, chip refill planning, and rule reviews add more depth to the product story.

Learn next

Perfect Pay Game Protection

Learn the concrete alerts: capping, pinching, sleeper bets, losing bets taken back, overpays, and underpays. These examples explain why accurate table data protects game integrity.

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Cortex / Reports

Dashboards, key numbers, alerts, reports, chip history, player history, and suggested actions for casino leaders.

Learn next

Cortex TableGuard & Risk Alerts

Helps find risky player patterns, hidden bankrolls, chip transfers, advantage play, and alerts that need attention first.

Learn next

Chip Refill Planning

Helps predict when tables may need chips, which chip amounts are needed, and how useful the recommended action may be.

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Rules, Records, And Approvals

Keeps records, supports reviews by gaming regulators, controls user permissions, logs approvals, and helps AML/RG teams review activity.

Learn next

Cage Install Planning

Casino cage planning starts early: counters, cutouts, antenna clearance, antenna count, cashier windows, count rooms, main banks, and other chip-handling areas can all affect scope.

Learn next

Strategic Go-Live Support

Large installs need a coordinated task force across project management, product, engineering, hardware, on-site support, and go-live SMEs so customer issues are handled as one team.

Learn next

Customer Issue Triage

Prioritize issues by unknown root cause, serious operational disruption, how long the issue has been open, fix status, and whether multiple tickets share the same systemic cause.

Value by team

Different casino teams see different parts of the value.

The same chip and table data can support player development, surveillance, finance, cage, rule-review teams, and business reporting.

Team

Player Development

Shows player activity, win/loss, expected value, and bankroll history so hosts can better understand player value.

Team

Surveillance

Alerts and game reports help surveillance teams focus on the right table or player faster.

Team

Casino Finance

Clear records and fewer input errors make finance review and balancing easier.

Team

Cage Operations

Chip checks, chip history, and verified cashier work help the cage operate more safely.

Strategy snapshot

The strategy is practical: make trusted operations easier to run.

The overview points to a practical strategy: protect chips, keep games fair, speed up routine work, and help casinos make better decisions.

Four main themes

Chip security

Know which chips are real, where they are, and whether they are allowed to be used.

Fair games

Help dealers, supervisors, and surveillance teams catch errors, fraud, and cheating.

Faster work

Speed up fills, credits, transfers, cashier work, chip counts, and reports.

Better decisions

Use table and player data to help casinos decide where to focus time and money.

WDTS language

WDTS glossary: products, features, and abbreviations.

Product names, feature names, casino terms, and abbreviations used across WDTS source material.

Open full gaming glossary

Product10 terms

Perfect Pay

WDTS table system that tracks bets, chips, payouts, table inventory, and game activity while the game is happening.

Perfect Cage

WDTS cage system for checking chips, cashier work, chip banks, fills, credits, transfers, and chip movement between the table and cage.

Perfect Table

WDTS table setup focused on chip security, table inventory, Dealer Toolkit, and table views. It may or may not include full bet tracking.

Perfect Counter

A chip-count and chip-checking workstation for stand-alone or satellite cage work.

Perfect Pay Blackjack

A Perfect Pay version for blackjack that can use cameras and RFID to follow cards, bets, decisions, splits, doubles, side bets, and results.

Perfect Pay Roulette

A Perfect Pay version for roulette that tracks play time, win/loss, handle, average bet, cash float, and roulette-specific bets.

TableTap

A mobile layer for table-game seats. Players can tap from a seat into approved actions such as promotions, credit, wallet handoff, tournaments, or host messaging.

Cortex Floor

WDTS intelligence layer for floor performance, table KPIs, heatmaps, fill recommendations, and actions managers can take.

Cortex TableGuard

Risk-alert tooling that helps surface advantage play, hidden bankrolls, chip-transfer patterns, and activity that needs review.

TableGuard

Short name for Cortex TableGuard, the risk-alert tooling used to review advantage play, hidden bankrolls, chip-transfer patterns, and other activity needing attention.

Feature13 terms

Chip Enforcer

Controls for chips tied to theft, errors, missing inventory, rule violations, or other issues that may require the chip to be blocked or reviewed.

Dealer Toolkit

Dealer screen and chip-reading work area used for chip counts, buy-ins, change, fills, credits, and player-session work.

Dealer Display

The dealer-facing screen that shows prompts, player positions, chip totals, warnings, game steps, payout help, and transaction actions.

Dealer Antenna

The chip-reading area at the table where chips or racks are placed so the system can count them and support dealer transactions.

Cage Antenna

A chip-reading antenna used in cage or cashier workflows. Installation planning may include counter cutouts, clearance below the antenna, and the number of windows or banks covered.

Chip handling rules

Rules that decide where chips may be used based on location, chip status, player status, chip type, or whether the chip is negotiable.

Chip history

The record of where a chip moved, when it moved, what transaction moved it, and who owned it at the time.

Table-to-cage integration

The connection between live table activity and cage activity, so fills, credits, transfers, cashier work, and chip history stay traceable.

Perfect Payout Value

The exact amount a dealer should pay on a winning bet. Dealer Display can warn when the payout is too high or too low.

Capping

A table-game security issue where a bet is increased after it should be final. Perfect Pay can alert when bet status changes during a protected part of the hand.

Pinching

A table-game security issue where a bet is reduced or removed after it should be final. Perfect Pay can help detect bet-status changes during the hand.

Sleeper Bet

A losing bet that was not collected before the table moved forward. Perfect Pay can warn the dealer that a losing bet still needs attention.

Aggregate payout

A payout prompt that combines multiple winning bets on a position so the dealer can pay the total cleanly.

Application4 terms

Table Dashboard

A table-management screen for table status, game details, automated ratings, inventory, chip history, and fill or credit workflows.

Casino Manager

A floor-management view that shows open tables, use, win/loss, hold, rated play, top winners, top losers, and other operating numbers.

Player Dashboard

A player view showing chip value, session history, win/loss, expected value, time played, buy-in, cash-out, and bankroll details.

Configuration Application

The setup tool for locations, games, limits, table templates, cage templates, rules, promotions, events, users, roles, chips, and reports.

Abbreviation17 terms

BI

Business intelligence. Reports and dashboards that help teams understand performance, trends, exceptions, and decisions.

RFID

Radio frequency identification. Chips can be read by radio signal, which lets the system identify and verify them quickly.

PJM RFID

Phase Jitter Modulation RFID. The chip-reading technology behind WDTS systems, built for reading many casino chips accurately and quickly.

UUID

Universally unique identifier. In WDTS material, it means a chip can be identified individually instead of only counted as part of a stack.

ROI

Return on investment. The value a customer gets compared with what they spend, such as more revenue, fewer losses, faster work, or fewer systems.

KPI

Key performance indicator. A number teams watch, such as table use, handle, hold, win/loss, rated play, or game speed.

AML

Anti-money-laundering. Work that helps casinos detect and document suspicious money movement.

RG

Responsible gaming. Controls and reviews that help casinos follow responsible-gaming rules and protect guests.

SAR

Suspicious activity report. A compliance report used when activity may need formal anti-money-laundering review.

API

Application programming interface. A secure way for systems to send or request data from each other.

CMS

Casino management system. A casino system that often holds player, rating, cage, gaming-day, and operating information.

CRM

Customer relationship management. Systems and work used by hosts, marketing, and service teams to understand and support guests.

NFC

Near-field communication. Short-range phone tap technology used in TableTap-style seat experiences.

RTA

Real-Time Agent. A table-side component used in progressive integration between Perfect Pay tables and external progressive systems.

CCA

Casino Chip Attribution. WDTS origin-story term for connecting chips to players so a casino can understand ownership and player value.

CV

Computer vision. Camera-based recognition used in some table-game workflows, especially where cards or visual game state matter.

PRG

Progressive. In product material, it usually refers to progressive side bets, progressive meters, and community award integrations.

Compliance2 terms

Title 31

U.S. casino recordkeeping and reporting rules tied to money movement and anti-money-laundering work.

BMM

Gaming test lab referenced in certification work. In onboarding context, a BMM certificate may be part of release or go-live readiness.

Chip term2 terms

Non-negotiable chip

A chip that cannot be cashed like a normal chip. Promo and bonus chips are common examples.

Timed stack

Chips detected together on a spot and treated as one bet or group for game tracking.

Workflow10 terms

Count Room

A secure casino area where chips, cash, tickets, or other counted items may be processed. Cage planning can include whether chip-reading coverage is needed there.

Main Bank

A central cage or bank function that supports chip and cash inventory. WDTS scope discussions may include whether antenna coverage is needed in this area.

Go-Live

The point when a customer site starts using the system in production. Strategic go-lives usually need coordinated project, product, support, hardware, and engineering coverage.

UAT

User acceptance testing. A customer or operations team checks whether the system behaves as expected before production use.

Day-1 Deliverables

The features, certifications, hardware, setup, and support commitments that must be ready for the first production day of a customer launch.

Fill

A table receives more chips, usually because the tray needs more of one or more denominations.

Credit

Chips move from the table back to the cage or chip bank, usually to reduce table inventory.

Buy-in

A player exchanges cash, documents, or other approved value for chips.

Change

A player or dealer exchanges chips for different denominations while keeping value balanced.

Systemic Issue

A problem pattern that may explain multiple downstream tickets or customer pain points. Teams should group related issues so root causes are easier to find.

Metric4 terms

Turnover

The total amount wagered over a period of play. It helps measure activity and player value.

Handle

The amount bet. Casinos use it to understand volume, table performance, and player activity.

Hold

The share of wagers the casino keeps after wins and losses. It is one way to judge table performance.

Theo

Theoretical win. An estimate of what the casino expects to earn from a player or game based on the math of the wagers.